[3dem] remote microscopy question

[Yu, Xiaodi [JRDUS]]

Hi All:

We use NoMachine remote login to Support PC and there we use vncviewer login to the microscope PC. We have the Falcon camera so we don’t have the Gatan PC.

Xiaodi

From: 3dem <3dem-bounces at ncmir.ucsd.edu> On Behalf Of Reinhard Rachel
Sent: Wednesday, September 30, 2020 11:07 AM
To: zongli.li at gmail.com; dagmorga at indiana.edu
Cc: 3dem at ncmir.ucsd.edu
Subject: [EXTERNAL] [3dem] remote microscopy question

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Hi David und Zongli and others,

just to confirm that Teamviewer has been stable here under win7 and is  stable under win10 since 'long'. We operate two microscopes remote using TV. Yes, with a TV licence . No problems at all.

Kind regards
Reinhard Rachel
Center for electron Microscopy
University of Regensburg , Germany


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Von: zongli.li at gmail.com<mailto:zongli.li at gmail.com>
Gesendet: 30. September 2020 16:57
An: dagmorga at indiana.edu<mailto:dagmorga at indiana.edu>
Cc: 3dem at ncmir.ucsd.edu<mailto:3dem at ncmir.ucsd.edu>
Betreff: [EXT] Re: [3dem] remote microscopy question

Hi David,

We have been using teamviewer to remote to both the support PC and Gatan PC that runs Gatan GMS and serialEM. The connection is smooth without any issue, as long as you have licence for using teamviewer. Of course our PCs keep the original windows version. But I bet the teamviewer should work with Windows 10.

Cheers,

Zongli

On after our upgrade to Windows 10, the connection is totally unstable.  I can make sure that it is working (by physically sitting at the Artica PC's keyboard and monitor, resetting some things and doing a test of the remote connection), only to discover later that the connection can no longer be made.  In my case, "later" can be anywhere from 10 minutes to 2 hours to the next day.  In no case has the connection survived 24 hours since we did the upgrade
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