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<p class="MsoNormal">Hi All:<o:p></o:p></p>
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<p class="MsoNormal">We use NoMachine remote login to Support PC and there we use vncviewer login to the microscope PC. We have the Falcon camera so we don’t have the Gatan PC.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Xiaodi<o:p></o:p></p>
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<p class="MsoNormal"><b>From:</b> 3dem <3dem-bounces@ncmir.ucsd.edu> <b>On Behalf Of
</b>Reinhard Rachel<br>
<b>Sent:</b> Wednesday, September 30, 2020 11:07 AM<br>
<b>To:</b> zongli.li@gmail.com; dagmorga@indiana.edu<br>
<b>Cc:</b> 3dem@ncmir.ucsd.edu<br>
<b>Subject:</b> [EXTERNAL] [3dem] remote microscopy question<o:p></o:p></p>
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<strong><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">WARNING:</span></strong><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black"> This email originated from outside the company. Do not click on links unless you
recognize the sender and have confidence the content is safe. If you have concerns about this email, send it as an attachment to ‘SuspiciousEmail@ITS.JNJ.COM’.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"initial",serif">Hi David und Zongli and others,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"initial",serif">just to confirm that Teamviewer has been stable here under win7 and is stable under win10 since 'long'. We operate two microscopes remote using TV. Yes, with a TV licence . No problems at all. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"initial",serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"initial",serif">Kind regards <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"initial",serif">Reinhard Rachel <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"initial",serif">Center for electron Microscopy <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"initial",serif">University of Regensburg , Germany <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"initial",serif">Von meinem BlackBerry gesendet –<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Von:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">
<a href="mailto:zongli.li@gmail.com">zongli.li@gmail.com</a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Gesendet:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> 30. September 2020 16:57<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">An:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">
<a href="mailto:dagmorga@indiana.edu">dagmorga@indiana.edu</a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Cc:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">
<a href="mailto:3dem@ncmir.ucsd.edu">3dem@ncmir.ucsd.edu</a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif">Betreff:</span></b><span style="font-size:10.0pt;font-family:"Tahoma",sans-serif"> [EXT] Re: [3dem] remote microscopy question<o:p></o:p></span></p>
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<p class="MsoNormal">Hi David,<o:p></o:p></p>
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<p class="MsoNormal">We have been using teamviewer to remote to both the support PC and Gatan PC that runs Gatan GMS and serialEM. The connection is smooth without any issue, as long as you have licence for using teamviewer. Of course our PCs keep the original
windows version. But I bet the teamviewer should work with Windows 10. <o:p></o:p></p>
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<p class="MsoNormal">Cheers,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Zongli<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On <span style="font-size:12.0pt">after our upgrade to Windows 10, the connection is totally unstable. I can make sure that it is working (by physically sitting at the Artica PC's keyboard and monitor, resetting some things and doing a
test of the remote connection), only to discover later that the connection can no longer be made. In my case, "later" can be anywhere from 10 minutes to 2 hours to the next day. In no case has the connection survived 24 hours since we did the upgrade</span><o:p></o:p></p>
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