[3dem] Jeol F200 warranty

[Kevin McIlwrath]

Hi Indrajit,
I’ll echo Gunter’s comment below. SerialEM resides on the Gatan PC/external PC where the external com TemExt is installed. 
We’ve installed SerialEM on a number of F200’s in the USA with post column filters and multiple cameras with no issues and the factory supports this route for us to physically support SerialEM. 
Jaap I’m sure will provide further info and please feel free to mail us offline with any additional questions.

Regards!
Kevin


Sent from my iPhone

> On Oct 3, 2019, at 9:21 AM, Guenter Resch <lists at nexperion.net> wrote:
> 
> Hi Indrajit,
> 
>> At our institute we are trying to set up a Jeol F200 microscope with a
>> Gatan OneView camera for cryo-EM screening purposes. For automated data
>> collection we wanted to install SerialEM. However, when I contacted Jeol
>> India to discuss the issue they mentioned that if we use SerialEM then they
>> will void the warranty on the microscope. Have any of you been told from
>> Jeol that using SerialEM (or any other third party data collection
>> software) will result in the warranty getting voided? Any help or
>> suggestion in this regard will really help us a lot.
> 
> For this configuration, you would not install any additional software on the JEOL microscope computer, but only on the Gatan PC. A JEOL module installed there called TEM Ext will in turn enable communication with the microscope. Considering this, I really don't see why there could be a problem with warranty.
> 
> As the other posters already mentioned, there is numerous comparable installations (also provided by JEOL!), and yes, I suggest you speak with Jaap, who I am adding in Cc.
> 
> Best regards,
> 
>    Guenter
> 
> -- 
> Dr. Guenter Resch
> Nexperion e.U. - Solutions for Electron Microscopy - www.nexperion.net
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