[3dem] new FEI Vitrobot tweezers problem

[Christos Savva]

Hi

The black slider behaves a little differently depending on which side you
slide it on because the opening is slightly different on either side of the
black slider. You can try reversing it however this is not a big difference
and may not solve your issue.
Regards
Christos

On Thu, Oct 6, 2016 at 9:08 PM, Bullitt, Esther <bullitt at bu.edu> wrote:

> Dear Wim and all,
>
> I spoke to Linda Melanson who also said that the black plastic should just
> slide, so with greater force than I was comfortable giving, they are now
> functional, albeit very stiff.
>
> Thank you!
> On Oct 6, 2016, at 4:00 PM, Wim Hagen <hagen at embl.de> wrote:
>
> > Dear Esther,
> >
> > They should be good to go out of the box, that's how I received ours (2)
> some years ago.
> >
> > I know FEI reads this list, so Thermal Fishy folks, step in please! :-)
> >
> > Best,
> >
> > Wim
> >
> >> On Oct 6, 2016, at 21:43, Bullitt Esther <bullitt at bu.edu> wrote:
> >>
> >> Hi,
> >>
> >> I cannot get my brand new Vitrobot tweezers to open their tines.
> >>
> >> For $1700, I do not want to force the black slider any more than I
> already have tried. Perhaps they lock something so that when they ship them
> not in a box, they do not break?
> >>
> >> Calling FEI has not succeeded, as the person on the phone simply took
> my phone number.
> >>
> >> Is there a first-time trick?
> >>
> >> thanks,
> >> Esther
> >>
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> >
>
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