[3dem] Re: 3dem Digest, Vol 61, Issue 13

[Mark S. Ladinsky]

A quick followup to Mariena,
Bill Graham recently serviced our HPM-010.  He did a fantastic job and was a pleasure to work with.  He's extremely knowledgable about all the HPF's out there so if anyone can service your HPF it is him.  

---Mark

================================
Mark S. Ladinsky

Electron Microscopy & Tomography

Pamela J. Bjorkman's Laboratory
California Institute of Technology
Division of Biology, 114-96
1200 E. California Blvd.
Pasadena, CA.  91125

(626) 395-2453

Email:  ladinsky at caltech.edu
Email:  marksl2 at mac.com
================================

On Sep 21, 2012, at 8:59 AM, Mariena Silvestry Ramos <msilvestry at nysbc.org> wrote:

> Dear Joaquín:
> 
> Our lab has an HPM 010 from Bal-Tec, now Leica. I believe in the US, the company that services them  is RMC (1- 800-552-2262). Ours are serviced by Technotrade International, a company out of Vermont, makers of Wohlwend HPFs and our Bal-Tec is served a third party from RMC, a guy called Bill Graham. You could can in touch with Bill Graham at bill at bibst.com or contact ABra fluid, for info on who serves HPFs in Canada. My guess is that it would be best if there was a company in Canada that serviced those machines, as CBP is very strict on service people entering Canada with tools (or so I've been told by more than one service engineer from FEI). The contact person at ABra Fluid is Markus: m.frei at abra-fluid.ch 
> 
> Best, 
> 
> Mariena
> 
> On 9/21/2012 11:25 AM, 3dem-request at ncmir.ucsd.edu wrote:
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>> Today's Topics:
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>>    1. Leica High Pressure Freezer instrument (Joaquin Ortega)
>> 
>> 
>> ----------------------------------------------------------------------
>> 
>> Message: 1
>> Date: Fri, 21 Sep 2012 11:19:49 -0400
>> From: Joaquin Ortega <ortegaj at mcmaster.ca>
>> Subject: [3dem] Leica High Pressure Freezer instrument
>> To: "3dem at ncmir.ucsd.edu" <3dem at ncmir.ucsd.edu>
>> Message-ID: <E9A111FA-ABEB-421E-BC36-BF4C29DB0E7D at mcmaster.ca>
>> Content-Type: text/plain; charset="us-ascii"
>> 
>> Dear colleagues
>> 
>> Our facility has a HPF instrument from Leica purchased in 1998 (type 7225-01) (picture attached). 
>> 
>> The instrument broke down and Leica told us that they cannot provide service for this instrument because this model is discontinued. I am wondering if somebody out there is still using this instrument.
>> 
>> I would appreciate any information on how you obtain service for this instrument and whether there is a third party company out there that could help.
>> 
>> Thank you for your help.
>> 
>> Best regards,
>> 
>> Joaquin
>> 
>> Joaquin Ortega. Ph.D.
>> Associate Professor
>> Department of Biochemistry and Biomedical Sciences 
>> Michael G. DeGroote Institute for Infectious Disease Research
>> McMaster University, HSC 4H24
>> Hamilton. ON Canada L8S 4K1
>> 905-525 9140 x22703.
>> http://db.tt/uThr8iZa
>> 
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>> End of 3dem Digest, Vol 61, Issue 13
>> ************************************
> 
> 
> -- 
> Mariena Silvestry Ramos, PhD
> Scientist - CEM Lab
> New York Structural Biology Center
> 212-939-0660 ext. 9322
> msilvestry at nysbc.org
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