[3dem] your experiences with the Gatan Oneview?

[Jean-Marc Verbavatz IJM]

Hi Tobias,
We've had a Oneview for several years. We did not get a service contract and other from occasional need to restart, we never had a problem with it.

Cheers,

Jean-Marc

	-----Original Message----- From: 3dem <3dem-bounces at ncmir.ucsd.edu (mailto:3dem-bounces at ncmir.ucsd.edu)> On Behalf Of Tobias Furstenhaupt Sent: 30 March 2022 16:34 To: 3dem at ncmir.ucsd.edu (mailto:3dem at ncmir.ucsd.edu) Subject: [3dem] your experiences with the Gatan Oneview? Dear colleagues we have bought a new Gatan OneView that works fine and suits perfectly the scientific needs. But it will come out of warrenty soon and I am wondering if a service contract would be necessary. Therefore I was wondering what the experiences 'in the field' are: Do you have a maintenance contract and what problems did you have so far? Our worst problems so far were failing communications and this could be fixed by a simple restart of the controller... cheers Tobias ----------------------------------- Tobias F?rstenhaupt, PhD head of Electron Microscopy Max Planck Institute of Molecular Cell Biology and Genetics (MPI-CBG) Pfotenhauerstrasse 108 01307 Dresden, Germany mail: furstenh at mpi-cbg.de (mailto:furstenh at mpi-cbg.de) phone: (+49) (0)351 210-2690 cell: (+49) (0)176 / 44498706 (NEW!) _______________________________________________  --
Jean-Marc Verbavatz
--
Institut Jacques Monod
Bâtiment Buffon
15 rue Hélène Brion
75205 PARIS CEDEX 13
France
Tel: +33612865565
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