[3dem] Fwd: Re: Moving a microscope
Thorsten Mielke
mielke at molgen.mpg.de
Thu Aug 15 22:56:00 PDT 2019
Ruben,
I would agree with Wim. We had to move our Polara 2 times to another
institute about 750 m away due to construction work in our building and
2 smaller scopes (T12 Spirit, CM100) once into our new rooms. We ordered
a FEI service engineer to split (e.g. taking the FEG/gun head down) and
pack the scopes. For the move itself, we ordered a shipping company
specialized in heavy and delicate items (equipment as well as art!). The
came well-prepared with lots of special bits and pieces and really knew
how to lift/move delicate stuff. It took the engineer several days to
prepare the Polara and about 1-2 weeks to re-install it (including
calibrations, X-ray measurements, ..). The transportation itself only
took one day. As far as I remember the paper work, we asked FEI to
arrange the full move, so FEI ordered the shipping company, too, and we
didn't have to bother about insurance. The Polara was under full service
contract at that time and is still running.
I have to admit that we had severe problems with the Polara about half a
year later (HT tank, stage, ...) causing substantial downtime. However,
the move was never an issue for FEI fixing the problems. I can imagine
that, depending on your service contract, it might be more difficult
(practically and legally) to deal with potential follow-up problems if
FEI is not involved somehow in moving the scope.
Best,
Thorsten
-------- Weitergeleitete Nachricht --------
Betreff: Re: [3dem] Moving a microscope
Datum: Fri, 16 Aug 2019 00:03:16 +0200
Von: Wim Hagen <hagen at embl.de>
An: 3DEM Mailing List <3dem at ncmir.ucsd.edu>
Hi Ruben,
The one thing many people don’t realize is how to prepare a scope for
transport to prevent damage to critical parts. Way too many contractors
offer moving stuff, often backed with claims of “we use former FEI
personnel”, but what most folks don’t know about are the tricky details
of preparing a scope to be moved, these details only are known properly
in the TFS factory, even their service procedures don’t describe these
details.
Horror story:
TF30 Twin with GIF2002, crate somewhat damaged, tip & tell and all shock
indicators (10G) on the crates were ok. But in the factory we always put
some tip & tell and shock indicators in some hidden spots on the
microscope base: those showed that the scope had been dropped and tipped
big time! Some shipping company employee simply replaced the indicators
on the crates with fresh ones....
Tip & tell and shock indicators are standard things that every shipping
company has, you can’t trust them on the outside, so make sure the scope
itself is tagged with them!
Personally I would heavily heavily heavily push for TFS to prep the
move, making sure the local TFS service engineers have been
informed/instructed by the TFS factory how to prep a scope for transport.
If I had to move one of my own systems,I would demand a factory engineer
to prep the scope. There’s a myth in TEM land to never move a scope but
it just boils down to how well things are organized and cutting costs
always is a bad idea.
Best,
Wim
> On 13. Aug 2019, at 22:25, Ruben Diaz <pindusito at gmail.com> wrote:
>
> Hi everyone,
>
> We are moving a high-end microscope (Titan Halo) from one Institute to
> another which is about 4km away. We already hired the services of a
> well-reputed company specialized in this sort of job, and they carry
> some insurance for the move, but very likely it is not enough in case
> something goes incredibly bad. My question is if anybody has gone
> through this process, did you get some extra insurance, and if so, for
> how much? (replacement cost?) Perhaps more importantly, did something
> bad happen during the move that ended up needing an insurance claim?
> (column dropped from a truck or something like that). Any horror
> histories would be welcome!
>
> Ruben.
>
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