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<p>Ruben,</p>
<p>I would agree with Wim. We had to move our Polara 2 times to
another institute about 750 m away due to construction work in our
building and 2 smaller scopes (T12 Spirit, CM100) once into our
new rooms. We ordered a FEI service engineer to split (e.g. taking
the FEG/gun head down) and pack the scopes. For the move itself,
we ordered a shipping company specialized in heavy and delicate
items (equipment as well as art!). The came well-prepared with
lots of special bits and pieces and really knew how to lift/move
delicate stuff. It took the engineer several days to prepare the
Polara and about 1-2 weeks to re-install it (including
calibrations, X-ray measurements, ..). The transportation itself
only took one day. As far as I remember the paper work, we asked
FEI to arrange the full move, so FEI ordered the shipping company,
too, and we didn't have to bother about insurance. The Polara was
under full service contract at that time and is still running. <br>
</p>
<p>I have to admit that we had severe problems with the Polara about
half a year later (HT tank, stage, ...) causing substantial
downtime. However, the move was never an issue for FEI fixing the
problems. I can imagine that, depending on your service contract,
it might be more difficult (practically and legally) to deal with
potential follow-up problems if FEI is not involved somehow in
moving the scope.</p>
<p>Best,</p>
<p>Thorsten<br>
</p>
<p><br>
</p>
<p><br>
</p>
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<td>Re: [3dem] Moving a microscope</td>
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<th valign="BASELINE" nowrap="nowrap" align="RIGHT">Datum: </th>
<td>Fri, 16 Aug 2019 00:03:16 +0200</td>
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<th valign="BASELINE" nowrap="nowrap" align="RIGHT">Von: </th>
<td>Wim Hagen <a class="moz-txt-link-rfc2396E" href="mailto:hagen@embl.de"><hagen@embl.de></a></td>
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<td>3DEM Mailing List <a class="moz-txt-link-rfc2396E" href="mailto:3dem@ncmir.ucsd.edu"><3dem@ncmir.ucsd.edu></a></td>
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<br>
Hi Ruben,<br>
<br>
The one thing many people don’t realize is how to prepare a scope
for transport to prevent damage to critical parts. Way too many
contractors offer moving stuff, often backed with claims of “we
use former FEI personnel”, but what most folks don’t know about
are the tricky details of preparing a scope to be moved, these
details only are known properly in the TFS factory, even their
service procedures don’t describe these details.<br>
<br>
Horror story:<br>
TF30 Twin with GIF2002, crate somewhat damaged, tip & tell and
all shock indicators (10G) on the crates were ok. But in the
factory we always put some tip & tell and shock indicators in
some hidden spots on the microscope base: those showed that the
scope had been dropped and tipped big time! Some shipping company
employee simply replaced the indicators on the crates with fresh
ones....<br>
Tip & tell and shock indicators are standard things that every
shipping company has, you can’t trust them on the outside, so make
sure the scope itself is tagged with them!<br>
<br>
Personally I would heavily heavily heavily push for TFS to prep
the move, making sure the local TFS service engineers have been
informed/instructed by the TFS factory how to prep a scope for
transport.<br>
<br>
If I had to move one of my own systems,I would demand a factory
engineer to prep the scope. There’s a myth in TEM land to never
move a scope but it just boils down to how well things are
organized and cutting costs always is a bad idea.<br>
<br>
Best,<br>
<br>
Wim<br>
<br>
<br>
<blockquote type="cite">On 13. Aug 2019, at 22:25, Ruben Diaz
<a class="moz-txt-link-rfc2396E" href="mailto:pindusito@gmail.com"><pindusito@gmail.com></a> wrote:<br>
<br>
Hi everyone,<br>
<br>
We are moving a high-end microscope (Titan Halo) from one
Institute to another which is about 4km away. We already hired
the services of a well-reputed company specialized in this sort
of job, and they carry some insurance for the move, but very
likely it is not enough in case something goes incredibly bad.
My question is if anybody has gone through this process, did you
get some extra insurance, and if so, for how much? (replacement
cost?) Perhaps more importantly, did something bad happen during
the move that ended up needing an insurance claim? (column
dropped from a truck or something like that). Any horror
histories would be welcome!<br>
<br>
Ruben.<br>
<br>
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