[3dem] remote microscopy question

[Reinhard Rachel]

Hi David und Zongli and others,

just to confirm that Teamviewer has been stable here under win7 and is  stable
under win10 since 'long'. We operate two microscopes remote using TV. Yes, with
a TV licence . No problems at all. 

Kind regards 
Reinhard Rachel 
Center for electron Microscopy 
University of Regensburg , Germany 

 
Von meinem BlackBerry gesendet –


  Von: zongli.li at gmail.com
Gesendet: 30. September 2020 16:57
An: dagmorga at indiana.edu
Cc: 3dem at ncmir.ucsd.edu
Betreff: [EXT] Re: [3dem] remote microscopy question


 
Hi David,
We have been using teamviewer to remote to both the support PC and Gatan PC
that runs Gatan GMS and serialEM. The connection is smooth without any issue,
as long as you have licence for using teamviewer. Of course our PCs keep the
original windows version. But I bet the teamviewer should work with Windows 10.
 

Cheers,

Zongli

On after our upgrade to Windows 10, the connection is totally unstable.  I can
make sure that it is working (by physically sitting at the Artica PC's keyboard
and monitor, resetting some things and doing a test of the remote connection),
only
 to discover later that the connection can no longer be made.  In my case,
"later" can be anywhere from 10 minutes to 2 hours to the next day.  In no case
has the connection survived 24 hours since we did the upgrade



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