<html><head><style id="outgoing-font-settings">#response_container_BBPPID{font-family: initial; font-size:initial; color: initial;}</style></head><body style="background-color: rgb(255, 255, 255); background-image: initial; line-height: initial;"><div id="response_container_BBPPID" style="outline:none;" dir="auto" contenteditable="false"> <div name="BB10" id="BB10_response_div_BBPPID" dir="auto" style="width:100%;"> Hi David und Zongli and others,</div><div name="BB10" id="BB10_response_div_BBPPID" dir="auto" style="width:100%;"><br></div><div name="BB10" id="BB10_response_div_BBPPID" dir="auto" style="width:100%;">just to confirm that Teamviewer has been stable here under win7 and is stable under win10 since 'long'. We operate two microscopes remote using TV. Yes, with a TV licence . No problems at all. </div><div name="BB10" id="BB10_response_div_BBPPID" dir="auto" style="width:100%;"><br></div><div name="BB10" id="BB10_response_div_BBPPID" dir="auto" style="width:100%;">Kind regards </div><div name="BB10" id="BB10_response_div_BBPPID" dir="auto" style="width:100%;">Reinhard Rachel </div><div name="BB10" id="BB10_response_div_BBPPID" dir="auto" style="width:100%;">Center for electron Microscopy </div><div name="BB10" id="BB10_response_div_BBPPID" dir="auto" style="width:100%;">University of Regensburg , Germany </div><div name="BB10" id="BB10_response_div_BBPPID" dir="auto" style="width:100%;"><br></div> <div name="BB10" id="response_div_spacer_BBPPID" dir="auto" style="width:100%;"> <br style="display:initial"></div> <div id="blackberry_signature_BBPPID" name="BB10" dir="auto"> <div id="_signaturePlaceholder_BBPPID" name="BB10" dir="auto">Von meinem BlackBerry gesendet –</div> </div></div><div id="_original_msg_header_BBPPID" dir="auto"> <table width="100%" style="border-spacing: 0px; display: table; outline: none;" contenteditable="false"><tbody><tr><td colspan="2" style="padding: initial; font-size: initial; text-align: initial;"> <div style="border-right: none; border-bottom: none; border-left: none; border-image: initial; border-top: 1pt solid rgb(181, 196, 223); padding: 3pt 0in 0in; font-family: Tahoma, "BB Alpha Sans", "Slate Pro"; font-size: 10pt;"> <div id="from"><b>Von:</b> zongli.li@gmail.com</div><div id="sent"><b>Gesendet:</b> 30. September 2020 16:57</div><div id="to"><b>An:</b> dagmorga@indiana.edu</div><div id="cc"><b>Cc:</b> 3dem@ncmir.ucsd.edu</div><div id="subject"><b>Betreff:</b> [EXT] Re: [3dem] remote microscopy question</div></div></td></tr></tbody></table> <br> </div><!--start of _originalContent --><div name="BB10" dir="auto" style="background-image: initial; line-height: initial; outline: none;" contenteditable="false"><div dir="ltr">Hi David,<div><br></div><div>We have been using teamviewer to remote to both the support PC and Gatan PC that runs Gatan GMS and serialEM. The connection is smooth without any issue, as long as you have licence for using teamviewer. Of course our PCs keep the original windows version. But I bet the teamviewer should work with Windows 10. </div><div><br></div><div>Cheers,</div><div><br></div><div>Zongli</div></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On <span style="font-family: calibri, arial, helvetica, sans-serif; font-size: 12pt;">after our upgrade to Windows 10, the connection is totally unstable. I can make sure that it is working (by physically sitting at the Artica PC's keyboard and monitor, resetting some things and doing a test of the remote connection), only
to discover later that the connection can no longer be made. In my case, "later" can be anywhere from 10 minutes to 2 hours to the next day. In no case has the connection survived 24 hours since we did the upgrade</span></div></div>
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