[3dem] Help with 7z issue, likely also with DM/GMS software

Thejusvi Ganesh tganesh at nimgs.com
Tue Feb 5 09:06:25 PST 2019


Daniel our K2 PC doesn't have 7zip installed. Can you check in the windows
task scheduler if any task has been made that is scheduled to run at that
time?

On Tue, Feb 5, 2019 at 8:52 AM Daniel Dai <dawaylong at hotmail.com> wrote:

> Hello everyone,
>
> We use Leginon to collect data, and once a while we encountered some
> problem with data transfer from K2 camera PC to our data storage.
> Every time, there are 7z.exe commands running in Task Manager.
> This problem always happens at midnight (12AM), most of the time, at
> Friday night.
> ----We contacted Leginon developers and confirmed that Leginon doesn't use
> 7z command.
>
> When this problem happens, there is always some error message in DM/GMS
> log file:
> "1202.853 DMCamera Debug :  Return value = 1
> 1202.868 DMCamera Debug :  In SendBuffer, socket 736, sending 12 bytes
> 1181.192 DMCamera Debug :  Select returned with Ready channel: listener 0
> client 1
> 1181.207 DMCamera Debug :  *WSA Error 10054* on call to recv from ready
> client
> 1181.207 DMCamera Debug :  SerialEMSocket: Closing socket 736
> 625.734 DMCamera Debug :  Select returned with Ready channel: listener 1
> client 0
> 625.734 DMCamera Debug :  SerialEMSocket: Accepted connection
> 625.750 DMCamera Debug :  Select returned with Ready channel: listener 0
> client 1
> 625.750 DMCamera Debug :  SerialEMSocket: got 96 bytes via recv on socket
> 10336
> 625.750 DMCamera executing script :
> "
> When we were doing debugging, we found there is a 7z.exe file in Gatan
> folder.
> We did contact Gatan, still waiting for their reply.
> This problem is very annoying to us, either stopping data transfer, or
> sometimes even stopping data collection.
> Did anyone encounter this issue before?
> And we're wondering whether there is some way to fix it.
> Any info or suggestion is appreciated.
> Thanks a lot in advance!
> PS, our K2 PC is kept without internet connection.
>
>
> Best regards,
> Aguang, Cryo-EM Facility at UT Austin.
>
>
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> 3dem at ncmir.ucsd.edu
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>
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