[3dem] Help with 7z issue, likely also with DM/GMS software

[Jason Kaelber]

Aguang, we also had an issue with DM/GMS occurring at exactly midnight & reported it to Gatan about one year ago. Their engineers were unable to solve the problem over a couple months and did not seem to have any path forward. In the end, I simply changed the time zone on the Gatan computer so "midnight" falls around 11AM local time, when someone is around to restart DM if needed. I would say we end up seeing this problem once every month or two.
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