[3dem] new FEI Vitrobot tweezers problem
Bullitt Esther
bullitt at bu.edu
Thu Oct 6 12:43:43 PDT 2016
Hi,
I cannot get my brand new Vitrobot tweezers to open their tines.
For $1700, I do not want to force the black slider any more than I already have tried. Perhaps they lock something so that when they ship them not in a box, they do not break?
Calling FEI has not succeeded, as the person on the phone simply took my phone number.
Is there a first-time trick?
thanks,
Esther
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