<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
</head>
<body>
<div>
<div dir="ltr">Hi,</div>
<div dir="ltr"><br>
</div>
<div dir="ltr">We had the same issue a while back, and called service. Over the phone they diagnosed that it was a communication board issue within the glocube (just as you also suspect), and we had to send in the unit for repair (board replacement). Tool a
couple of weeks if I remember correctly. </div>
<div dir="ltr"><br>
</div>
<div dir="ltr">Best,</div>
<div dir="ltr">Moritz</div>
</div>
<div id="ms-outlook-mobile-body-separator-line" dir="auto"><br>
</div>
<div id="ms-outlook-mobile-signature">
<div></div>
</div>
<hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> 3dem <3dem-bounces@ncmir.ucsd.edu> on behalf of Ravi Sonani via 3dem <3dem@ncmir.ucsd.edu><br>
<b>Sent:</b> Wednesday, May 21, 2025 5:40:15 PM<br>
<b>To:</b> 3dem@ncmir.ucsd.edu <3dem@ncmir.ucsd.edu><br>
<b>Subject:</b> [3dem] GloQube+ Vacuum Pump Issue</font>
<div> </div>
</div>
<div>
<div dir="ltr">
<div>
<div class="x_gmail_default" style="font-family:"trebuchet ms",sans-serif; font-size:small; color:rgb(0,0,0)">
Hi All,</div>
<div class="x_gmail_default" style="font-family:"trebuchet ms",sans-serif; font-size:small; color:rgb(0,0,0)">
<p>We are experiencing an issue with our GloQube+ system. Specifically, the vacuum pump - which receives power from the GloQube - is not starting during the discharge cycle. However, when we supply power directly to the pump, it starts. The problem may lie
within the GloQube unit itself.</p>
<p>If anyone has encountered a similar issue or has suggestions for troubleshooting, your input would be greatly appreciated.</p>
</div>
</div>
<div><br>
</div>
<div>
<div dir="ltr" class="x_gmail_signature" data-smartmail="gmail_signature">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div dir="ltr">
<div><font face="trebuchet ms, sans-serif" color="#000000"><span style="background-image:initial; background-position:initial; background-repeat:initial">Best Regards,</span></font></div>
<div><font face="trebuchet ms, sans-serif" color="#000000"><span style="background-image:initial; background-position:initial; background-repeat:initial">Ravi Raghavbhai Sonani</span><br>
</font></div>
<div><font color="#999999"><font face="trebuchet ms, sans-serif"><span style="background-image:initial; background-position:initial; background-repeat:initial">Edward Egelman Laboratory, </span></font><span style="font-family:"trebuchet ms",sans-serif">Biochemistry
and Molecular Genetics,</span></font></div>
<div><font face="trebuchet ms, sans-serif" color="#999999"><span>University of Virginia, Charlottesville, VA 22903</span><b><span style="background-image:initial; background-position:initial; background-repeat:initial"><br>
</span></b></font></div>
<div><font face="trebuchet ms, sans-serif" color="#999999">Contact: +1 (434) 291 4884</font></div>
<div><font face="trebuchet ms, sans-serif" color="#999999">Emails: <a href="mailto:sonani@virginia.edu" target="_blank">
sonani@virginia.edu</a></font></div>
<p class="x_MsoNormal" style="margin-bottom:0.0001pt; line-height:normal; background-image:initial; background-position:initial; background-repeat:initial">
<br>
</p>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</body>
</html>