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Dear all,</div>
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since we upgraded our Camera software from Gatan to version 3.5 (K3 camera on JEOL CryoARM300 using SerialEM 4.0.1-4) we experienced regular full shutdowns of the GMS software. I.e. no error message and the whole software package is just not running anymore.
And a simple reopening of the GMS3 software works and I can continue the data collection.</div>
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I am already in contact with our Gatan engineer, but he is rather surprised about this behavior.</div>
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I would therefore like to ask the crowd if you have had or currently have a similar experience.</div>
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To the best of my knowledge, it appears that the frequency of GMS shutdown is correlated to the number of images taken. I.e. After a certain threshold of images taken with the K3 camera, the GMS software will just disappear.</div>
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I currently tested it by a daily (or every second day) restart of the GMS software and since then the error did not appear again for 2 weeks. This would initially support my theory.</div>
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Any feedback or comments would be highly appreciated.</div>
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Cheers</div>
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Marcus</div>
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<p style="font-size:12pt; margin-top:0px; margin-bottom:0px"><span id="ms-rterangepaste-start"></span><font face="arial, helvetica, sans-serif" style="font-size: small; color: rgb(34, 34, 34);"><span style="font-size:12.8px">______________________________________</span></font></p>
<p style="font-size:12pt; margin-top:0px; margin-bottom:0px" class="elementToProof">
<span style="font-size: 12.8px;">Dr. Marcus Fislage</span><br>
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<p style="font-size:12pt; margin-top:0px; margin-bottom:0px"><font face="arial, helvetica, sans-serif" style="font-size: small; color: rgb(34, 34, 34);"><br>
EM Manager</font></p>
<p style="margin-top:0px; margin-bottom:0px"><font face="arial, helvetica, sans-serif" style="color: rgb(34, 34, 34);"><font size="2">BECM<br style="">
</font><span style="font-size:12.8px">VIB-Center for Structural Biology</span><br style="font-size:12.8px">
<span style="font-size:12.8px">VUB (Vrije Universiteit Brussel)</span><br style="font-size:12.8px">
<span style="font-size:12.8px">Building P1T, room 0.01</span><br style="font-size:12.8px">
<span style="font-size:12.8px">Pleinlaan 2</span><br style="font-size:12.8px">
<span style="font-size:12.8px">1050 BRUSSELS</span><br style="font-size:12.8px">
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