<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
</head>
<body style="word-wrap: break-word; -webkit-nbsp-mode: space; line-break: after-white-space;" class="">
thanks to everyone with the help/suggestions…here’s a quick summary for other users who haven’t encountered this yet (but you probably will at some point if you have K3 system):
<div class=""><br class="">
</div>
<div class="">-installing the MegaRAID tool (link shown below in Thomas’ email) got us back up and running. i think i’m now down 1 SSD, but we can live with that while waiting for a replacement. i got some IT help and i was told we lost the virtual drive configuration.
we re-configured this (to RAID0) with MegaRAID, then enabled the drive in the windows disk management tool, and we are back in business…
<div class=""><br class="">
<div class="">2 other suggestions that i may try to see if it recovers the missing SSD:</div>
<div class=""><br class="">
</div>
<div class="">-press L during K3 computer startup.</div>
<div class=""><br class="">
<div><span style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif; font-size: 16px;" class="">-or, </span><font size="3" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, serif, EmojiFont;" class=""><span id="divtagdefaultwrapper" style="font-size: 12pt;" class="">during
boot, when prompted, we could press 'F' to import foreign configuration. This recovered the raid configuration. </span></font></div>
<div><font size="3" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, serif, EmojiFont;" class=""><span style="font-size: 12pt;" class=""><br class="">
</span></font></div>
<div><font size="3" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, serif, EmojiFont;" class=""><span style="font-size: 12pt;" class="">again, thanks all.</span></font></div>
<div><font size="3" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, serif, EmojiFont;" class=""><span style="font-size: 12pt;" class="">cheers,</span></font></div>
<div><font size="3" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, serif, EmojiFont;" class=""><span style="font-size: 12pt;" class="">Garry</span></font></div>
<div><font size="3" style="caret-color: rgb(0, 0, 0); color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif, serif, EmojiFont;" class=""><span style="font-size: 12pt;" class=""><br class="">
</span></font></div>
<div><font color="#000000" face="Calibri, Helvetica, sans-serif, serif, EmojiFont" size="3" class=""><span style="caret-color: rgb(0, 0, 0);" class=""><br class="">
</span></font></div>
<div><font color="#000000" face="Calibri, Helvetica, sans-serif, serif, EmojiFont" size="3" class=""><span style="caret-color: rgb(0, 0, 0);" class=""><br class="">
</span></font>
<blockquote type="cite" class="">
<div class="">On Aug 16, 2021, at 7:33 PM, Hutchison, Matt (NIH/NCI) [C] <<a href="mailto:thomas.hutchison@nih.gov" class="">thomas.hutchison@nih.gov</a>> wrote:</div>
<br class="Apple-interchange-newline">
<div class="">
<div style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Helvetica, sans-serif; font-size: 11pt;" class="">
You can install the MegaRAID storage manager (available from the manufacturer here<a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.supermicro.com_wdl_driver_SAS_LSI_Tools_MegaRAID-5FStorage-5FManager_&d=DwMF-g&c=-35OiAkTchMrZOngvJPOeA&r=L7-zyQ-04fFCMRqzLIOnx7H0exGZHwIQe_wMPuY600I&m=aZE7e7cwa66Fd05l__oUa5KZ505VynKnL0nglz-MQtI&s=zD0gX0Vcj7NervgFhykk4fQ2HJ2dJBRnJR20ByFwi_8&e=" id="LPlnk" class="">https://www.supermicro.com/wdl/driver/SAS/LSI/Tools/MegaRAID_Storage_Manager/</a>) and
diagnose it through the GUI or use the native raid tools in the boot menu.</div>
<div class="_EReadonly_1 _EType_OWALinkPreview _Entity _EId_OWALinkPreview" style="caret-color: rgb(0, 0, 0); font-family: Courier; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;">
</div>
<div style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Helvetica, sans-serif; font-size: 11pt;" class="">
<br class="">
</div>
<div style="font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: Calibri, Helvetica, sans-serif; font-size: 11pt;" class="">
We found that both of our K3 servers occasionally would eject a disk from the RAID0 array because it lost connection briefly (which results in it being marked as Unconfigured Bad in the manager and no longer presenting the array to Windows as a valid drive).
If the drive hasn't actually failed and was only momentarily lost then data on it may be recoverable, but you only get one chance to fix it correctly.</div>
<div style="caret-color: rgb(0, 0, 0); font-family: Courier; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class="">
<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 11pt;" class="">
<br class="">
</div>
<div id="Signature" class="">
<div class="">
<div class=""></div>
<div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt;" class="">
<div style="margin: 0px; color: rgb(32, 31, 30); text-align: start; background-color: rgb(255, 255, 255); font-size: 11pt; font-family: Calibri, sans-serif;" class="">
<b class=""><span style="margin: 0px; font-family: Arial, sans-serif;" class="">Matt Hutchison</span></b><span style="margin: 0px; font-family: Arial, sans-serif;" class=""> (contractor)</span></div>
<div style="margin: 0px; color: rgb(32, 31, 30); text-align: start; background-color: rgb(255, 255, 255); font-size: 11pt; font-family: Calibri, sans-serif;" class="">
<span style="font-family: Arial, sans-serif;" class="">Software Developer</span></div>
<div style="margin: 0px; font-size: 15px; color: rgb(32, 31, 30); text-align: start; background-color: rgb(255, 255, 255);" class="">
<div style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif;" class="">
<span style="font-family: Arial, sans-serif;" class="">Frederick National Laboratory</span></div>
</div>
<div style="margin: 0px; font-size: 15px; color: rgb(32, 31, 30); text-align: start; background-color: rgb(255, 255, 255);" class="">
<div style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif;" class="">
<span style="font-family: Arial, sans-serif;" class="">301-360-3483</span></div>
</div>
<div style="margin: 0px; font-size: 15px; color: rgb(32, 31, 30); text-align: start; background-color: rgb(255, 255, 255);" class="">
<div style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif;" class="">
<u style="font-size: 11pt; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit; font-weight: inherit;" class=""><span style="font-family: Arial, sans-serif; color: blue;" class=""><a href="mailto:thomas.hutchison@fnlcr.nih.gov" target="_blank" rel="noopener noreferrer" class="">thomas.hutchison@nih.gov</a></span></u></div>
</div>
<br class="">
</div>
</div>
</div>
</div>
<div id="appendonsend" style="caret-color: rgb(0, 0, 0); font-family: Courier; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class="">
</div>
<hr tabindex="-1" style="caret-color: rgb(0, 0, 0); font-family: Courier; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; display: inline-block; width: 798.6875px;" class="">
<span style="caret-color: rgb(0, 0, 0); font-family: Courier; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class=""></span>
<div id="divRplyFwdMsg" dir="ltr" style="caret-color: rgb(0, 0, 0); font-family: Courier; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class="">
<font face="Calibri, sans-serif" style="font-size: 11pt;" class=""><b class="">From:</b><span class="Apple-converted-space"> </span>Garry P Morgan <<a href="mailto:Garry.Morgan@Colorado.EDU" class="">Garry.Morgan@Colorado.EDU</a>><br class="">
<b class="">Sent:</b><span class="Apple-converted-space"> </span>Monday, August 16, 2021 6:37 PM<br class="">
<b class="">To:</b><span class="Apple-converted-space"> </span>3dem <<a href="mailto:3dem@ncmir.ucsd.edu" class="">3dem@ncmir.ucsd.edu</a>><br class="">
<b class="">Subject:</b><span class="Apple-converted-space"> </span>[3dem] failed RAID/SSD on K3 server</font>
<div class=""> </div>
</div>
<div class="" style="caret-color: rgb(0, 0, 0); font-family: Courier; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; word-wrap: break-word; line-break: after-white-space;">
Hello all,
<div class="">it appears the X: RAID is no longer functioning (or visible) on my K3 server. i’m not much of a windows or computer guy; does anyone have advice on how to figure out which of the SSD’s have failed? </div>
<div class="">thanks</div>
<div class="">Garry</div>
<div class=""><br class="">
</div>
<div class="">
<div class="" style="letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; word-wrap: break-word;">
<div class="" style="letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; word-wrap: break-word;">
<div class="" style="letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; word-wrap: break-word;">
<div class="">________________________________</div>
<div class="">Garry Morgan</div>
<div class="">Director — Boulder EM Services — Department of MCD Biology<br class="">
<div class="" style="font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; line-height: normal;">
Campus Box 347 — University of Colorado — Boulder, CO 80309</div>
<div class="" style="font-variant-ligatures: normal; font-variant-numeric: normal; font-variant-alternates: normal; font-variant-east-asian: normal; line-height: normal;">
phone: 303-492-8402</div>
</div>
</div>
</div>
</div>
</div>
<br class="">
</div>
<span style="caret-color: rgb(0, 0, 0); font-family: Courier; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">_______________________________________________</span><br style="caret-color: rgb(0, 0, 0); font-family: Courier; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class="">
<span style="caret-color: rgb(0, 0, 0); font-family: Courier; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; float: none; display: inline !important;" class="">3dem
mailing list</span><br style="caret-color: rgb(0, 0, 0); font-family: Courier; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class="">
<a href="mailto:3dem@ncmir.ucsd.edu" style="font-family: Courier; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">3dem@ncmir.ucsd.edu</a><br style="caret-color: rgb(0, 0, 0); font-family: Courier; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none;" class="">
<a href="https://mail.ncmir.ucsd.edu/mailman/listinfo/3dem" style="font-family: Courier; font-size: 14px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px;" class="">https://mail.ncmir.ucsd.edu/mailman/listinfo/3dem</a></div>
</blockquote>
</div>
<br class="">
</div>
</div>
</div>
</body>
</html>