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<p class="MsoNormal"><span style="mso-fareast-language:EN-US">I can confirm the experience of David. I’ve had SerialEM installed on multiple JEOL TEM’s by JEOL and with their support. Absolutely no issues have ever been encountered regarding warranties. Rather
JEOL actively support the installation. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Best<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-fareast-language:EN-US">Roland<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">3dem <3dem-bounces@ncmir.ucsd.edu> on behalf of David Bhella <David.Bhella@glasgow.ac.uk><br>
<b>Date: </b>Thursday, 3 October 2019 at 08:52<br>
<b>To: </b>Indrajit Lahiri <ilahiri1986@gmail.com><br>
<b>Cc: </b>"3dem@ncmir.ucsd.edu" <3dem@ncmir.ucsd.edu><br>
<b>Subject: </b>Re: [3dem] Jeol F200 warranty<o:p></o:p></span></p>
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<p class="MsoNormal">We run SerialEM on our JEOL F200, it was supplied as JEOL’s solution for tomography and installed by JEOL UK applications specialists.
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<p class="MsoNormal">D.<o:p></o:p></p>
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<p class="MsoNormal"><span style="color:black">David Bhella<o:p></o:p></span></p>
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</span><span style="font-size:8.5pt;color:black">Professor of Structural Virology</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt;color:black">Associate Director - MRC-University of Glasgow Centre for Virus Research</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.5pt;color:black">Director - Scottish Centre for Macromolecular Imaging</span><span style="color:black"><o:p></o:p></span></p>
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Sir Michael Stoker Building<br>
Garscube Campus<br>
464 Bearsden Road<br>
Glasgow G61 1QH<br>
Scotland (UK)<br>
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Telephone: 0141-330-3685<br>
Skype: d.bhella</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal">On 3 Oct 2019, at 07:39, Indrajit Lahiri <<a href="mailto:ilahiri1986@gmail.com">ilahiri1986@gmail.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt">Hello<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt">At our institute we are trying to set up a Jeol F200 microscope with a Gatan OneView camera for cryo-EM screening purposes. For automated data collection we wanted to install SerialEM. However, when I contacted
Jeol India to discuss the issue they mentioned that if we use SerialEM then they will void the warranty on the microscope. Have any of you been told from Jeol that using SerialEM (or any other third party data collection software) will result in the warranty
getting voided? Any help or suggestion in this regard will really help us a lot.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt">Thanks,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt">Indrajit <o:p></o:p></span></p>
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<p class="MsoNormal">################<o:p></o:p></p>
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<p class="MsoNormal">Indrajit Lahiri, PhD<o:p></o:p></p>
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<p class="MsoNormal">Assistant Professor<o:p></o:p></p>
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<p class="MsoNormal">Department of Biological Sciences<o:p></o:p></p>
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<p class="MsoNormal">IISER Mohali, Punjab<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">phone: +91 8017849058<o:p></o:p></p>
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<p class="MsoNormal">email: <a href="mailto:ilahiri1986@gmail.com" target="_blank"><span style="color:#1155CC">ilahiri1986@gmail.com</span></a> <a href="mailto:ilahiri@iisermohali.ac.in" target="_blank"><span style="color:#1155CC">ilahiri@iisermohali.ac.in</span></a><o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
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https://mail.ncmir.ucsd.edu/mailman/listinfo/3dem<o:p></o:p></p>
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