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<p class="MsoNormal"><span style="font-size:11.0pt">In retrospect, our biggest mistake was we didn’t make a full image backup of the entire system, and use this image backup to restore the system in the first place when our modification failed. Probably most
people have already seen our mistake. Thank you Matthias in pointing it out. In telling our experience, I am not trying to scare people away from trying to put additional cards in the camera computer, as so many other labs have successfully done. I hope our
experience serve as a cautionary tale, as what will happen if you make a mistake as we did.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Songye<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black">3dem <3dem-bounces@ncmir.ucsd.edu> on behalf of "songyech@caltech.edu" <songyech@caltech.edu><br>
<b>Date: </b>Saturday, September 30, 2017 at 8:41 AM<br>
<b>To: </b>"3dem@ncmir.ucsd.edu" <3dem@ncmir.ucsd.edu><br>
<b>Subject: </b>Re: [3dem] putting additional 10G network card in the camera computer?<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Times New Roman""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Thank you to everyone that replied and offered their help!</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">To summarize the replies we got, most people use that one 10Gb SFP+ fiber port provided by the K2 PC or the HP Apollo server for Falcon 3 from the factory. Some labs have put various cards, including network
card and GPU card, in either computers without issues.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I would have sent my gratitude a week ago, but we are testing Thermo Fisher Scientific’s (previously known as FEI) new Falcon 3EC camera, and I thought I’d wait until I could report our experiment result.
Unfortunately, ours is a big negative result. We tried to install an Intel X550 card in the HP Apollo server, and the installation created some driver problem for the on-board 10G card that prevents the camera from sending big files (i.e movies) to the server.
It took Thermo Fisher Scientific engineers a week to troubleshoot, and reinstalling the driver for the on-board card solved the problem. Now Thermo Fisher Scientific wants us to pay for the time and work the engineers spent troubleshooting, because we “installed
third party software or hardware modifications without the approval of Thermo Fisher Scientific’s Global Technical Support group”.
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I hope the 3dem discussion and our experience will help somebody who has the same question. Thanks,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Songye</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black">3dem <3dem-bounces@ncmir.ucsd.edu> on behalf of "songyech@caltech.edu" <songyech@caltech.edu><br>
<b>Date: </b>Wednesday, September 20, 2017 at 5:28 PM<br>
<b>To: </b>"3dem@ncmir.ucsd.edu" <3dem@ncmir.ucsd.edu><br>
<b>Subject: </b>[3dem] putting additional 10G network card in the camera computer?</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Times New Roman""> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Hi,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Does anybody have experience in putting additional 10G network card in the camera computer, e.g. the K2 computer or the HP file server for Falcon3? If you succeed, could you share with us what network card
you use? If you have tried and failed, could you also let us know what card you tried? Any suggestions or comments are greatly appreciated. Thank you very much,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Songye </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Times New Roman";color:black">********************************</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Times New Roman";color:black">Songye Chen</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Times New Roman";color:black">Biology Department</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Times New Roman";color:black">MC 114-96</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Times New Roman";color:black">California Institute of Technology</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Times New Roman";color:black">********************************</span><o:p></o:p></p>
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